1. Introduction
1.1. Market Definition & Scope
1.2. Currency and Limitations
1.2.1. Currency
1.2.2. Limitations
2. Research Methodology
2.1. Research Approach
2.2. Process of Data Collection and Validation
2.2.1. Secondary Research
2.2.2. Primary Research/Interviews with Key Opinion Leaders of the Industry
2.3. Market Sizing and Forecast
2.3.1. Market Size Estimation Approach
2.3.2. Growth Forecast Approach
2.4. Assumptions for the Study
3. Executive Summary
3.1. Overview
3.2. Market Analysis, by Offering
3.3. Market Analysis, by Organization Size
3.4. Market Analysis, by Deployment Mode
3.5. Market Analysis, by End-Use Industry
3.6. Market Analysis, by Geography
3.7. Competitive Analysis
4. Market Insights
4.1. Overview
4.2. Factors Affecting Market Growth
4.2.1. Drivers
4.2.1.1. Increasing Adoption of Cloud-based Workforce Management Solutions
4.2.1.2. Growing Inclination towards Workforce Scheduling and Optimization
4.2.1.3. Increasing Adoption of Workforce Management Solutions in Various Sectors
4.2.2. Restraints
4.2.2.1. Privacy & Security Concerns Related to Workforce Data Deployed on the Cloud
4.2.3. Opportunities
4.2.3.1. Rising Adoption of Workforce Management Solutions in SMEs
4.2.4. Challenges
4.2.4.1. Unstructured Data Format Owing to The Integration of Advanced Technologies
4.3. Key Trends
4.3.1. Growing Trend of Remote and Distributed Workforce
4.3.2. Rising Adoption of Mobile Accessibility and Communication Tools
4.4. Vendor Selection Criteria/Factors Influencing Purchase Decisions
4.5. Case Studies
5. Global Workforce Management Market Assessment—by Offering
5.1. Overview
5.2. Solutions
5.2.1. Time & Attendance Management
5.2.2. Workforce Scheduling
5.2.3. Leave and Absence Management
5.2.4. Workforce Analytics
5.2.5. Task Management
5.2.6. Other Workforce Management Solutions
5.3. Services
6. Global Workforce Management Market Assessment—by Organization Size
6.1. Overview
6.2. Large Enterprises
6.3. Small & Medium-sized Enterprises
7. Global Workforce Management Market Assessment—by Deployment Mode
7.1. Overview
7.2. On-premises Deployment
7.3. Cloud-based Deployment
8. Global Workforce Management Market Assessment—by End-use Industry
8.1. Overview
8.2. BFSI
8.3. IT & Telecom
8.4. Government
8.5. Retail
8.6. Manufacturing
8.7. Transportation & Logistics
8.8. Energy Utilities
8.9. Healthcare
8.10. Other End-use Industry
9. Workforce Management Market Assessment—by Geography
9.1. Overview
9.2. North America
9.2.1. U.S.
9.2.2. Canada
9.3. Europe
9.3.1. U.K.
9.3.2. Germany
9.3.3. France
9.3.4. Spain
9.3.5. Italy
9.3.6. Poland
9.3.7. Switzerland
9.3.8. Rest of Europe
9.4. Asia-Pacific
9.4.1. China
9.4.2. Japan
9.4.3. India
9.4.4. Singapore
9.4.5. South Korea
9.4.6. Australia & New Zealand
9.4.7. Rest of Asia-Pacific
9.5. Latin America
9.5.1. Brazil
9.5.2. Mexico
9.5.3. Rest of Latin America
9.6. Middle East & Africa
9.6.1. Saudi Arabia
9.6.2. UAE
9.6.3. Rest of the Middle
10. Competition Analysis
10.1. Overview
10.2. Key Growth Strategies
10.3. Competitive Benchmarking
10.4. Competitive Dashboard
10.4.1. Industry Leaders
10.4.2. Market Differentiators
10.4.3. Vanguards
10.4.4. Emerging Companies
10.5. Market Ranking, by Key Players
11. Company Profiles
11.1. UKG Inc. (U.S.)
11.2. Oracle Corporation (U.S.)
11.3. ADP, Inc. (U.S.)
11.4. SAP SE (Germany)
11.5. Workforce Software, LLC. (U.S.) (A Part of Workforce Holdings)
11.6. NICE Ltd. (Israel)
11.7. Verint Systems Inc. (U.S.)
11.8. Workday, Inc. (U.S.)
11.9. Infor (U.S.)
11.10. Replicon Inc. (Canada)
11.11. IBM Corporation (U.S.)
11.12. SISQUAL Workforce Management, Lda. (Portugal)
11.13. SumTotal Systems, LLC. (U.S.)
11.14. TimeClock Plus, LLC. (U.S.)
11.15. Dayforce, Inc. (U.S.)
12. Appendix
12.1. Available Customization
List of Tables
Table 1 Currency Conversion Rate (2018–2022)
Table 2 Global Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 3 Global Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 4 Global Workforce Management Solutions Market, by Country/Region, 2022–2031 (USD Million)
Table 5 Global Time & Attendance Management Market, by Country/Region, 2022–2031 (USD Million)
Table 6 Global Workforce Scheduling Market, by Country/Region, 2022–2031 (USD Million)
Table 7 Global Leave and Absence Management Market, by Country/Region, 2022–2031 (USD Million)
Table 8 Global Workforce Analytics Market, by Country/Region, 2022–2031 (USD Million)
Table 9 Global Task Management Market, by Country/Region, 2022–2031 (USD Million)
Table 10 Global Other Workforce Management Solutions Market, by Country/Region, 2022–2031 (USD Million)
Table 11 Global Workforce Management Services Market, by Country/Region, 2022–2031 (USD Million)
Table 12 Global Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 13 Global Workforce Management Market for Large Enterprises, by Country/Region, 2022–2031 (USD Million)
Table 14 Global Workforce Management Market for Small & Medium-sized Enterprises Market, by Country/Region, 2022–2031 (USD Million)
Table 15 Global Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 16 Global Workforce Management Market for On-premise Deployment, by Country/Region, 2022–2031 (USD Million)
Table 17 Global Workforce Management Market for Cloud-based Deployment, by Country/Region, 2022–2031 (USD Million)
Table 18 Global Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 19 Global Workforce Management Market for BFSI, by Country/Region, 2022–2031 (USD Million)
Table 20 Global Workforce Management Market for IT & Telecom, by Country/Region, 2022–2031 (USD Million)
Table 21 Global Workforce Management Market for Government, by Country/Region, 2022–2031 (USD Million)
Table 22 Global Workforce Management Market for Retail, by Country/Region, 2022–2031 (USD Million)
Table 23 Global Workforce Management Market for Manufacturing, by Country/Region, 2022–2031 (USD Million)
Table 24 Global Workforce Management Market for Transportation & Logistics, by Country/Region, 2022–2031 (USD Million)
Table 25 Global Workforce Management Market for Energy Utilities, by Country/Region, 2022–2031 (USD Million)
Table 26 Global Workforce Management Market for Healthcare, by Country/Region, 2022–2031 (USD Million)
Table 27 Global Workforce Management Market for Other End-use Industry, by Country/Region, 2022–2031 (USD Million)
Table 28 Global Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 29 North America: Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 30 North America: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 31 North America: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 32 North America: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 33 North America: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 34 North America: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 35 U.S.: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 36 U.S.: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 37 U.S.: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 38 U.S.: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 39 U.S.: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 40 Canada: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 41 Canada: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 42 Canada: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 43 Canada: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 44 Canada: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 45 Europe: Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 46 Europe: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 47 Europe: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 48 Europe: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 49 Europe: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 50 Europe: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 51 U.K.: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 52 U.K.: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 53 U.K.: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 54 U.K.: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 55 U.K.: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 56 Germany: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 57 Germany: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 58 Germany: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 59 Germany: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 60 Germany: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 61 France: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 62 France: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 63 France: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 64 France: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 65 France: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 66 Italy: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 67 Italy: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 68 Italy: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 69 Italy: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 70 Italy: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 71 Spain: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 72 Spain: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 73 Spain: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 74 Spain: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 75 Spain: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 76 Switzerland: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 77 Switzerland: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 78 Switzerland: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 79 Switzerland: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 80 Switzerland: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 81 Poland: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 82 Poland: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 83 Poland: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 84 Poland: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 85 Poland: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 86 Rest of Europe: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 87 Rest of Europe: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 88 Rest of Europe: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 89 Rest of Europe: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 90 Rest of Europe: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 91 Asia-Pacific: Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 92 Asia-Pacific: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 93 Asia-Pacific: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 94 Asia-Pacific: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 95 Asia-Pacific: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 96 Asia-Pacific: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 97 China: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 98 China: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 99 China: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 100 China: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 101 China: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 102 Japan: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 103 Japan: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 104 Japan: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 105 Japan: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 106 Japan: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 107 India: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 108 India: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 109 India: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 110 India: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 111 India: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 112 South Korea: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 113 South Korea: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 114 South Korea: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 115 South Korea: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 116 South Korea: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 117 Singapore: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 118 Singapore: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 119 Singapore: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 120 Singapore: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 121 Singapore: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 122 Australia & New Zealand: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 123 Australia & New Zealand: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 124 Australia & New Zealand: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 125 Australia & New Zealand: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 126 Australia & New Zealand: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 127 Rest of Asia-Pacific: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 128 Rest of Asia-Pacific: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 129 Rest of Asia-Pacific: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 130 Rest of Asia-Pacific: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 131 Rest of Asia-Pacific: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 132 Latin America: Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 133 Latin America: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 134 Latin America: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 135 Latin America: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 136 Latin America: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 137 Latin America: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 138 Mexico: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 139 Mexico: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 140 Mexico: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 141 Mexico: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 142 Mexico: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 143 Brazil: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 144 Brazil: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 145 Brazil: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 146 Brazil: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 147 Brazil: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 148 Rest of Latin America: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 149 Rest of Latin America: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 150 Rest of Latin America: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 151 Rest of Latin America: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 152 Rest of Latin America: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 153 Middle East & Africa: Workforce Management Market, by Country/Region, 2022–2031 (USD Million)
Table 154 Middle East & Africa: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 155 Middle East & Africa: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 156 Middle East & Africa: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 157 Middle East & Africa: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 158 Middle East & Africa: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 159 UAE: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 160 UAE: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 161 UAE: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 162 UAE: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 163 UAE: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 164 Israel: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 165 Israel: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 166 Israel: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 167 Israel: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 168 Israel: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 169 Rest of Middle East & Africa: Workforce Management Market, by Offering, 2022–2031 (USD Million)
Table 170 Rest of Middle East & Africa: Workforce Management Solutions Market, by Type, 2022–2031 (USD Million)
Table 171 Rest of Middle East & Africa: Workforce Management Market, by Deployment Mode, 2022–2031 (USD Million)
Table 172 Rest of Middle East & Africa: Workforce Management Market, by Organization Size, 2022–2031 (USD Million)
Table 173 Rest of Middle East & Africa: Workforce Management Market, by End-use Industry, 2022–2031 (USD Million)
Table 174 Recent Developments by Major Market Players (2021–2024)
Table 175 Market Ranking, by Key Players
List of Figures
Figure 1 Market Ecosystem
Figure 2 Key Stakeholders
Figure 3 Research Process
Figure 4 Key Secondary Sources
Figure 5 Primary Research Techniques
Figure 6 Key Executives Interviewed
Figure 7 Breakdown of Primary Interviews (Supply Side & Demand Side)
Figure 8 Market Sizing and Growth Forecast Approach
Figure 9 Key Insights
Figure 10 In 2024, the Solutions Segment is Expected to Dominate the Global Workforce Management Market
Figure 11 In 2024, the Large Enterprises Segment is Expected to Dominate the Global Workforce Management Market
Figure 12 In 2024, the On-premises Deployment Segment is Expected to Dominate the Global Workforce Management Market
Figure 13 In 2024, the IT & Telecom Segment is Expected to Dominate the Global Workforce Management Market
Figure 14 Global Workforce Management Market, by Geography (2024 Vs. 2031)
Figure 15 Impact Analysis of Market Dynamics
Figure 16 Vendor Selection Criteria/Factors Influencing Purchase Decisions
Figure 17 Global Workforce Management Market, by Offering, 2024 Vs. 2031 (USD Million)
Figure 18 Global Workforce Management Market, by Organization Size, 2024 Vs. 2031 (USD Million)
Figure 19 Global Workforce Management Market, by Deployment Mode, 2024 Vs. 2031 (USD Million)
Figure 20 Global Workforce Management Market, by End-Use Industry, 2024 Vs. 2031 (USD Million)
Figure 21 Global Workforce Management Market, by Geography, 2024 Vs. 2031 (USD Million)
Figure 22 Geographic Snapshot: Workforce Management Market in North America
Figure 23 Geographic Snapshot: Workforce Management Market in Europe
Figure 24 Geographic Snapshot: Workforce Management Market in Asia-Pacific
Figure 25 Geographic Snapshot: Workforce Management Market in Latin America
Figure 26 Geographic Snapshot: Workforce Management Market in Middle East & Africa
Figure 27 Growth Strategies Adopted by Leading Market Players (2021–2024)
Figure 28 Competitive Benchmarking Analysis (2021–2024)
Figure 29 Competitive Dashboard: Global Workforce Management Market
Figure 30 Oracle Corporation: Financial Overview (2022)
Figure 31 ADP, Inc: Financial Overview (2022)
Figure 32 SAP SE: Financial Overview (2022)
Figure 33 NICE Ltd.: Financial Overview (2022)
Figure 34 Verint Systems Inc.: Financial Overview (2022)
Figure 35 Workday, Inc.: Financial Overview (2022)
Figure 36 IBM Corporation: Financial Overview (2022)