The Conversational AI Market is projected to reach $43.7 billion by 2030, at a CAGR of 23.9% during the forecast period 2023–2030. The growth of the conversational AI market is driven by the surge in demand for conversational AI solutions to improve call center operations and the proliferation of voice-enabled devices. However, a lack of accuracy in recognizing regional accents and dialects and low awareness about conversational AI solutions restrains the growth of this market. The high potential of AI-enabled voice assistants in the healthcare industry and the increasing proliferation of conversational AI solutions for sales and marketing management are expected to create growth opportunities for the players operating in the conversational AI market. However, data privacy and security concerns are a major challenge for market growth. Furthermore, AI chatbots with high emotional intelligence & the rise of voice-enabled assistants are the key trends observed in the conversational AI market.
Increasing Deployment of Voice-enabled Devices Boosting the Utilization of Conversational AI Solutions to Fuel the Market Growth
Technological advancements in AI are transforming industries, including automotive, healthcare, BFSI, retail, and IT & telecommunications. The emergence of smart technologies and the rising adoption of voice-enabled devices across industries are driving the integration of speech and voice recognition capabilities into smart solutions to improve user experience. According to Comscore, Inc. (U.S.), in 2021, smart speaker ownership hit an all-time high, with almost 50% of internet users owning at least one smart speaker. Also, between 2019 and 2020, ownership increased by an astonishing 70%. Moreover, according to Google Inc. (U.S.), 72% of people owning voice-activated speakers stated that their voice-enabled devices are a part of their daily routines. Thus, the proliferation of voice-enabled devices is boosting the utilization of conversational AI technology, driving the growth of this market.
Based on Offering, the Solutions Segment is Projected to Register the Highest CAGR During the Forecast Period
The high growth of this segment is driven by the increasing deployments of chatbots and digital assistants, a surge in demand for IVR systems, and exerting efforts by companies to launch speech recognition solutions and content management solutions, increasing focus on solution-centric automation capabilities, several solution providers investing in R&D, and the growing adoption of conversational AI solutions in various industries.
Based on Organization Size, the Small & Medium-sized Enterprises Segment is Projected to Register the Highest CAGR During the Forecast Period
The fast growth of this segment is driven by the increasing need for chatbots and digital assistants by small & medium-sized enterprises, the growing demand for IVR solutions by small-scale enterprises, notable benefits offered by chatbots for small & medium-sized enterprises, and the increasing need to improve performance, quality management, and customer satisfaction in call centers.
In 2023, the IT & Telecommunications Segment is Expected to Dominate the Conversational AI Market
In 2023, the IT & telecommunications segment is expected to account for the largest share of the global conversational AI market. The large market share of this segment is attributed to the increasing adoption of AI solutions for fraud detection and prevention, the surge in demand for conversational AI to improve call center operations, exerting efforts by companies to launch chatbots for IT service management, rising need for network optimization and maintenance, increasing implementation of chatbots and digital assistants to address a variety of IT customer questions and the growing need to resolve IT service issues quickly.
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Asia-Pacific: The Fastest-growing Regional Market
Asia-Pacific is projected to register the highest CAGR during the forecast period. The rapid growth of this region is driven by the growing emphasis by companies to launch chatbots and virtual assistants in the Asia-Pacific region, growing demand for chatbots and voice assistant solutions, and increasing demand for AI-powered customer support services.
Key Players
The report includes a competitive landscape based on an extensive assessment of the key strategic developments adopted by the leading market participants in the conversational AI industry over the last 3–4 years. The key players operating in the global conversational AI market are Google LLC (U.S.), Microsoft Corporation (U.S.), Amazon Web Services, Inc. (a subsidiary of Amazon.com, Inc.) (U.S.), Oracle Corporation (U.S.), International Business Machine Corporation (U.S.), NVIDIA Corporation (U.S.), Baidu, Inc. (China), Verint Systems Inc. (U.S.), SAP SE (Germany), AT & T Inc. (U.S.), Conversica, Inc. (U.S.), AssemblyAI, Inc.(U.S.), Kore.ai Inc. (U.S.), OpenAI OpCo, LLC (U.S.), and DRUID S.A. (Romania).
Scope of the Report:
Conversational AI Market Assessment, by Offering
Conversational AI Market Assessment, by Application
Conversational AI Market Assessment, by Organization Size
Conversational AI Market Assessment, by Deployment Mode
Conversational AI Market Assessment, by Sector
Conversational AI Market Assessment, by Geography
Key questions answered in the report:
The global conversational AI market is projected to reach $43.7 billion by 2030, at a CAGR of 23.9% during the forecast period.
Which offering segment showcases high growth opportunities for the conversational AI market players?
Based on offering, the solutions segment is projected to reach the highest CAGR during the forecast period due to the increasing deployments of chatbots and digital assistants, a surge in demand for IVR systems, and exerting efforts by companies to launch speech recognition solutions and content management solutions.
The IT & telecommunications segment is projected to register the highest CAGR during the forecast period, mainly due to the increasing implementation of chatbots and digital assistants to address various IT customer questions and the growing need to resolve IT service issues quickly.
The growth of the conversational AI market is driven by the surge in demand for conversational AI solutions to improve call center operations and the proliferation of voice-enabled devices. The high potential of AI-enabled voice assistants in the healthcare industry and the increasing proliferation of conversational AI solutions for sales and marketing management are expected to create growth opportunities for the players operating in the conversational AI market.
Some of the key players in the global conversational AI market are Google LLC (U.S.), Microsoft Corporation (U.S.), Amazon Web Services, Inc. (a subsidiary of Amazon.com, Inc.) (U.S.), Oracle Corporation (U.S.), International Business Machine Corporation (U.S.), NVIDIA Corporation (U.S.), Baidu, Inc. (China), Verint Systems Inc. (U.S.), SAP SE (Germany), AT & T Inc. (U.S.), Conversica, Inc. (U.S.), AssemblyAI, Inc.(U.S.), Kore.ai Inc. (U.S.), OpenAI OpCo, LLC (U.S.), and DRUID S.A. (Romania)
In 2023, North America is expected to account for the largest share of the global conversational AI market. However, countries such as Japan, China, South Korea, Germany, and the U.K. are expected to witness strong growth in demand for conversational AI.
This report provides pre & post COVID-19 market estimates.
1. Market Definition & Scope
1.1. Market Definition
1.2. Currency and Limitations
1.2.1. Currency
1.2.2. Limitations
2. Research Methodology
2.1. Research Approach
2.2. Process of Data Collection and Validation
2.2.1. Secondary Research
2.2.2. Primary Research/Interviews with Key Opinion Leaders of the Industry
2.3. Market Sizing and Forecast
2.3.1. Market Size Estimation Approach
2.3.2. Growth Forecast Approach
2.4. Assumptions For the Study
3. Executive Summary
3.1. Market Analysis, By Offering
3.2. Market Analysis, By Application
3.3. Market Analysis, By Organization Size
3.4. Market Analysis, By Deployment Mode
3.5. Market Analysis, By Sector
3.6. Market Analysis, By Geography
3.7. Competitive Analysis
4. Market Insights
4.1. Overview
4.2. Factors Affecting Market Growth
4.2.1 The Need for Improved Customer Experience and Operational Performance Driving
the Demand for Conversational Ai Solutions Among Call Centers
4.2.2. Increasing Deployment of Voice-Enabled Devices Boosting the Utilization of Conversational AI Solutions
4.2.3. Lack of Accuracy In Recognizing Regional Accents and Dialects Limiting the Adoption of Conversational AI Solutions
4.2.4. Low Awareness About Conversational AI Solutions Restraining Market Growth
4.2.5 Growing Use of Voice Assistants In the Healthcare Industry Creating Opportunities for
Implementing Conversational AI Solutions
4.2.6. Need to Optimize Sales & Marketing Management Driving the Adoption of Conversational AI Solutions
4.2.7. Data Privacy & Security Concerns Hampering the Adoption of Conversational AI Solutions
4.3. Trends
4.3.1. AI Chatbots with High Emotional Intelligence
4.3.2. The Rise of Voice-Enabled Assistants
4.4. Case Studies
4.4.1. Case Study A
4.4.2. Case Study B
4.4.3. Case Study C
5. Conversational AI Market Assessment—By Offering
5.1. Overview
5.2. Solutions
5.2.1. Chatbots
5.2.2. Intelligent Virtual Assistant
5.2.3. Speech Recognition Solutions
5.2.4. Other Conversational AI Solutions
5.3. Services
5.3.1. Professional Services
5.3.2. Managed Services
6. Conversational AI Market Assessment—By Application
6.1. Overview
6.2. Customer Service
6.3. Information Technology Service Management
6.4. Sales and Marketing Management
6.5. Finance and Accounting
6.6. Operations and Supply Chain Management
6.7. Human Resource Management
6.8. Other Applications
7. Conversational AI Market Assessment—By Organization Size
7.1. Overview
7.2. Large Enterprises
7.3. Small & Medium-Sized Enterprises
8. Conversational AI Market Assessment—By Deployment Mode
8.1. Overview
8.2. Cloud-based Deployment
8.3. On-premise Deployment
9. Conversational AI Market Assessment—By Sector
9.1. Overview
9.2. IT & Telecommunications
9.3. BFSI
9.4. Retail & E-commerce
9.5. Healthcare & Life Sciences
9.6. Government & Public Sector
9.7. Travel & Hospitality
9.8. Manufacturing
9.9. Media & Entertainment
9.10. Education
9.11. Energy & Utilities
9.12. Other Sectors
10. Conversational AI Market Assessment—By Geography
10.1. Overview
10.2. North America
10.2.1. U.S.
10.2.2. Canada
10.3. Asia-Pacific
10.3.1. China
10.3.2. Japan
10.3.3. India
10.3.4. South Korea
10.3.5. Singapore
10.3.6. Rest of Asia-Pacific
10.4. Europe
10.4.1. Germany
10.4.2. U.K.
10.4.3. France
10.4.4. Italy
10.4.5. Spain
10.4.6. Netherlands
10.4.7. Rest of Europe
10.5. Latin America
10.5.1. Brazil
10.5.2. Mexico
10.5.3. Rest of Latin America
10.6. Middle East & Africa
10.6.1. UAE
10.6.2. Israel
10.6.3. Rest of the Middle East & Africa
11. Competition Analysis
11.1. Overview
11.2. Key Growth Strategies
11.3. Competitive Dashboard
11.3.1. Industry Leaders
11.3.2. Differentiators
11.3.3. Vanguards
11.3.4. Emerging Companies
11.4. Market Share Analysis
11.4.1. International Business Machine Corporation (U.S.)
11.4.2. Google LLC (U.S.)
11.4.3. Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.) (U.S.)
11.4.4. Microsoft Corporation (U.S.)
11.4.5. Oracle Corporation (U.S.)
12. Company Profiles
12.1. Google LLC (A Subsidiary of Alphabet, Inc.)
12.1.1. Company Overview
12.1.2. Financial Overview
12.1.3. Product Portfolio
12.1.4. Strategic Developments
12.1.5. SWOT Analysis
12.2. Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.)
12.2.1. Company Overview
12.2.2. Financial Overview
12.2.3. Product Portfolio
12.2.4. Strategic Developments
12.2.5. SWOT Analysis
12.3. Microsoft Corporation
12.3.1. Company Overview
12.3.2. Financial Overview
12.3.3. Product Portfolio
12.3.4. Strategic Developments
12.3.5. SWOT Analysis
12.4. Oracle Corporation
12.4.1. Company Overview
12.4.2. Financial Overview
12.4.3. Product Portfolio
12.4.4. Strategic Developments
12.4.5. SWOT Analysis
12.5. International Business Machine Corporation
12.5.1. Company Overview
12.5.2. Financial Overview
12.5.3. Product Portfolio
12.5.4. Strategic Developments
12.5.5. SWOT Analysis
12.6. Verint Systems Inc.
12.6.1. Company Overview
12.6.2. Financial Overview
12.6.3. Product Portfolio
12.6.4. Strategic Developments
12.7. NVIDIA Corporation
12.7.1. Company Overview
12.7.2. Financial Overview
12.7.3. Product Portfolio
12.7.4. Strategic Developments
12.8. Baidu, Inc.
12.8.1. Company Overview
12.8.2. Financial Overview
12.8.3. Product Portfolio
12.8.4. Strategic Developments
12.9. SAP SE
12.9.1. Company Overview
12.9.2. Financial Overview
12.9.3. Product Portfolio
12.10. AT&T Inc.
12.10.1. Company Overview
12.10.2. Financial Overview
12.10.3. Product Portfolio
12.10.4. Strategic Developments
12.11. Conversica, Inc.
12.11.1. Company Overview
12.11.2. Product Portfolio
12.11.3. Strategic Developments
12.12. Assemblyai, Inc.
12.12.1. Company Overview
12.12.2. Product Portfolio
12.13. Kore.ai Inc.
12.13.1. Company Overview
12.13.2. Product Portfolio
12.13.3. Strategic Developments
12.14. OpenAI OpCo, LLC
12.14.1. Company Overview
12.14.2. Product Portfolio
12.14.3. Strategic Developments
12.15. DRUID S.A.
12.15.1. Company Overview
12.15.2. Product Portfolio
12.15.3. Strategic Developments
13. Appendix
13.1. Available Customization
13.2. Related Reports
List of Tables
Table 1 Currency Conversion Rate, 2019–2022
Table 2 Global Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 3 Global Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 4 Global Conversational AI Solutions Market, By Country/Region, 2021–2030 (USD Million)
Table 5 Global Chatbots Market, By Country/Region, 2021–2030 (USD Million)
Table 6 Global Intelligent Virtual Assistant Market, By Country/Region, 2021–2030 (USD Million)
Table 7 Global Speech Recognition Solutions Market, By Country/Region, 2021–2030 (USD Million)
Table 8 Global Other Conversational AI Solutions Market, By Country/Region, 2021–2030 (USD Million)
Table 9 Global Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 10 Global Conversational AI Services Market, By Country/Region, 2021–2030 (USD Million)
Table 11 Global Conversational AI Professional Services Market, By Country/Region, 2021–2030 (USD Million)
Table 12 Global Conversational AI Managed Services Market, By Country/Region, 2021–2030 (USD Million)
Table 13 Global Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 14 Global Conversational AI Market for Customer Service, By Country/Region, 2021–2030 (USD Million)
Table 15 Global Conversational AI Market for Information Technology Service Management, By Country/Region, 2021–2030 (USD Million)
Table 16 Global Conversational AI Market for Sales and Marketing Management, By Country/Region, 2021–2030 (USD Million)
Table 17 Global Conversational AI Market for Finance and Accounting, By Country/Region, 2021–2030 (USD Million)
Table 18 Global Conversational AI Market for Operations and Supply Chain Management, By Country/Region, 2021–2030 (USD Million)
Table 19 Global Conversational AI Market for Human Resource Management, By Country/Region, 2021–2030 (USD Million)
Table 20 Global Conversational AI Market for Other Applications, By Country/Region, 2021–2030 (USD Million)
Table 21 Global Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 22 Global Conversational AI Market for Large Enterprises, By Country/Region, 2021–2030 (USD Million)
Table 23 Global Conversational AI Market for Small & Medium-Sized Enterprises, By Country/Region, 2021–2030 (USD Million)
Table 24 Global Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 25 Global Conversational AI Market for Cloud-based Deployment, By Country/Region, 2021–2030 (USD Million)
Table 26 Global Conversational AI Market for On-premise Deployment, By Country/Region, 2021–2030 (USD Million)
Table 27 Global Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 28 Global Conversational AI Market for IT & Telecommunications, By Country/Region, 2021–2030 (USD Million)
Table 29 Global Conversational AI Market for BFSI, By Country/Region, 2021–2030 (USD Million)
Table 30 Global Conversational AI Market for Retail & E-commerce, By Country/Region, 2021–2030 (USD Million)
Table 31 Global Conversational AI Market for Healthcare & Life Sciences, By Country/Region, 2021–2030 (USD Million)
Table 32 Global Conversational AI Market for Government & Public Sector, By Country/Region, 2021–2030 (USD Million)
Table 33 Global Conversational AI Market for Travel & Hospitality, By Country/Region, 2021–2030 (USD Million)
Table 34 Global Conversational AI Market for Manufacturing, By Country/Region, 2021–2030 (USD Million)
Table 35 Global Conversational AI Market for Media & Entertainment, By Country/Region, 2021–2030 (USD Million)
Table 36 Global Conversational AI Market for Education, By Country/Region, 2021–2030 (USD Million)
Table 37 Global Conversational AI Market for Energy & Utilities, By Country/Region, 2021–2030 (USD Million)
Table 38 Global Conversational AI Market for Other Sectors, By Country/Region, 2021–2030 (USD Million)
Table 39 Global Conversational AI Market, By Country/Region, 2021–2030 (USD Million)
Table 40 North America: Conversational AI Market, By Country, 2021–2030 (USD Million)
Table 41 North America: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 42 North America: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 43 North America: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 44 North America: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 45 North America: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 46 North America: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 47 North America: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 48 U.S.: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 49 U.S.: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 50 U.S.: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 51 U.S.: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 52 U.S.: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 53 U.S.: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 54 U.S.: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 55 Canada: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 56 Canada: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 57 Canada: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 58 Canada: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 59 Canada: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 60 Canada: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 61 Canada: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 62 Asia-Pacific: Conversational AI Market Size, By Country/Region, 2021–2030 (USD Million)
Table 63 Asia-Pacific: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 64 Asia-Pacific: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 65 Asia-Pacific: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 66 Asia-Pacific: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 67 Asia-Pacific: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 68 Asia-Pacific: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 69 Asia-Pacific: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 70 China: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 71 China: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 72 China: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 73 China: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 74 China: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 75 China: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 76 China: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 77 Japan: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 78 Japan: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 79 Japan: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 80 Japan: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 81 Japan: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 82 Japan: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 83 Japan: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 84 India: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 85 India: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 86 India: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 87 India: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 88 India: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 89 India: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 90 India: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 91 South Korea: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 92 South Korea: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 93 South Korea: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 94 South Korea: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 95 South Korea: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 96 South Korea: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 97 South Korea: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 98 Singapore: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 99 Singapore: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 100 Singapore: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 101 Singapore: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 102 Singapore: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 103 Singapore: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 104 Singapore: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 105 Rest of Asia-Pacific: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 106 Rest of Asia-Pacific: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 107 Rest of Asia-Pacific: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 108 Rest of Asia-Pacific: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 109 Rest of Asia-Pacific: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 110 Rest of Asia-Pacific: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 111 Rest of Asia-Pacific: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 112 Europe: Conversational AI Market, By Country/Region, 2021–2030 (USD Million)
Table 113 Europe: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 114 Europe: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 115 Europe: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 116 Europe: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 117 Europe: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 118 Europe: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 119 Europe: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 120 Germany: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 121 Germany: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 122 Germany: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 123 Germany: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 124 Germany: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 125 Germany: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 126 Germany: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 127 U.K.: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 128 U.K.: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 129 U.K.: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 130 U.K.: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 131 U.K.: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 132 U.K.: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 133 U.K.: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 134 France: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 135 France: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 136 France: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 137 France: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 138 France: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 139 France: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 140 France: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 141 Italy: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 142 Italy: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 143 Italy: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 144 Italy: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 145 Italy: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 146 Italy: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 147 Italy: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 148 Spain: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 149 Spain: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 150 Spain: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 151 Spain: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 152 Spain: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 153 Spain: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 154 Spain: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 155 Netherlands: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 156 Netherlands: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 157 Netherlands: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 158 Netherlands: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 159 Netherlands: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 160 Netherlands: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 161 Netherlands: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 162 Rest of Europe: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 163 Rest of Europe: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 164 Rest of Europe: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 165 Rest of Europe: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 166 Rest of Europe: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 167 Rest of Europe: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 168 Rest of Europe: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 169 Latin America: Conversational AI Market Size, By Country/Region, 2021–2030 (USD Million)
Table 170 Latin America: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 171 Latin America: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 172 Latin America: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 173 Latin America: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 174 Latin America: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 175 Latin America: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 176 Latin America: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 177 Brazil: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 178 Brazil: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 179 Brazil: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 180 Brazil: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 181 Brazil: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 182 Brazil: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 183 Brazil: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 184 Mexico: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 185 Mexico: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 186 Mexico: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 187 Mexico: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 188 Mexico: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 189 Mexico: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 190 Mexico: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 191 Rest of Latin America: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 192 Rest of Latin America: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 193 Rest of Latin America: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 194 Rest of Latin America: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 195 Rest of Latin America: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 196 Rest of Latin America: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 197 Rest of Latin America: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 198 Middle East & Africa: Conversational AI Market Size, By Country/Region, 2021–2030 (USD Million)
Table 199 Middle East & Africa: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 200 Middle East & Africa: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 201 Middle East & Africa: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 202 Middle East & Africa: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 203 Middle East & Africa: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 204 Middle East & Africa: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 205 Middle East & Africa: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 206 UAE: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 207 UAE: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 208 UAE: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 209 UAE: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 210 UAE: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 211 UAE: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 212 UAE: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 213 Israel: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 214 Israel: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 215 Israel: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 216 Israel: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 217 Israel: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 218 Israel: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 219 Israel: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 220 Rest of Middle East & Africa: Conversational AI Market, By Offering, 2021–2030 (USD Million)
Table 221 Rest of Middle East & Africa: Conversational AI Solutions Market, By Type, 2021–2030 (USD Million)
Table 222 Rest of Middle East & Africa: Conversational AI Services Market, By Type, 2021–2030 (USD Million)
Table 223 Rest of Middle East & Africa: Conversational AI Market, By Application, 2021–2030 (USD Million)
Table 224 Rest of Middle East & Africa: Conversational AI Market, By Organization Size, 2021–2030 (USD Million)
Table 225 Rest of Middle East & Africa: Conversational AI Market, By Deployment Mode, 2021–2030 (USD Million)
Table 226 Rest of Middle East & Africa: Conversational AI Market, By Sector, 2021–2030 (USD Million)
Table 227 Recent Developments By Major Market Players (2020–2023)
List of Figures
Figure 1 Market Ecosystem
Figure 2 Key Stakeholders
Figure 3 Research Process
Figure 4 Secondary Sources Referenced for this Study
Figure 5 Primary Research Techniques
Figure 6 Key Executives Interviewed
Figure 7 Breakdown of Primary Interviews (Supply Side & Demand Side)
Figure 8 Market Sizing and Growth Forecast Approach
Figure 9 Key Insights
Figure 10 In 2023, the Solutions Segment is Expected to Dominate the Market
Figure 11 In 2023, the Customer Service Segment is Expected to Dominate the Market
Figure 12 In 2023, the Large Enterprises Segment is Expected to Dominate the Market
Figure 13 In 2023, the Cloud-based Deployment Segment is Expected to Dominate the Market
Figure 14 In 2023, the IT & Telecommunications Segment is Expected to Dominate the Market
Figure 15 Geographic Snapshot: Global Conversational AI Market (Market Share & CAGR)
Figure 16 Impact Analysis of Market Dynamics
Figure 17 Global Conversational AI Market, By Offering, 2023 Vs. 2030 (USD Million)
Figure 18 Global Conversational AI Market, By Application, 2023 Vs. 2030 (USD Million)
Figure 19 Global Conversational AI Market, By Organization Size, 2023 Vs. 2030 (USD Million)
Figure 20 Global Conversational AI Market, By Deployment Mode, 2023 Vs. 2030 (USD Million)
Figure 21 Global Conversational AI Market, By Sector, 2023 Vs. 2030 (USD Million)
Figure 22 Global Conversational AI Market, By Geography, 2023 Vs. 2030 (USD Million)
Figure 23 Geographic Snapshot: Conversational AI Market in North America
Figure 24 Geographic Snapshot: Conversational AI Market in Asia-Pacific
Figure 25 Geographic Snapshot: Conversational AI Market in Europe
Figure 26 Geographic Snapshot: Conversational AI Market in Latin America
Figure 27 Geographic Snapshot: Conversational AI Market in Middle East & Africa
Figure 28 Growth Strategies Adopted By Leading Market Players (2020–2023)
Figure 29 Competitive Dashboard: Battery Energy Storage Systems Market
Figure 30 Vendor Market Positioning Analysis (2020–2023)
Figure 31 Market Share Analysis: Battery Energy Storage Systems Market (2022)
Figure 32 Google LLC: Financial Overview (2020–2022)
Figure 33 Google LLC: SWOT Analysis
Figure 34 Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.): Financial Overview (2020–2022)
Figure 35 Amazon Web Services, Inc.: SWOT Analysis
Figure 36 Microsoft Corporation: Financial Overview (2019–2021)
Figure 37 Microsoft Corporation: SWOT Analysis
Figure 38 Oracle Corporation: Financial Overview (2020–2022)
Figure 39 Oracle Corporation: SWOT Analysis
Figure 40 International Business Machine Corporation.: Financial Overview (2020–2022)
Figure 41 International Business Machine Corporation: SWOT Analysis
Figure 42 Verint Systems Inc.: Financial Overview (2020–2022)
Figure 43 NVIDIA Corporation: Financial Overview (2020–2022)
Figure 44 Baidu, Inc.: Financial Overview (2020–2022)
Figure 45 SAP SE: Financial Overview (2020–2022)
Figure 46 At & T Inc.: Financial Overview (2020–2022)
This report provides pre & post COVID-19 market estimates.
This report provides pre & post COVID-19 market estimates.
Published Date: Apr-2024
Published Date: Jan-2024
Published Date: Aug-2023
Published Date: Mar-2023
Published Date: Nov-2022
