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Meticulous Research®—a leading global market research company, published a research report titled ‘Social Media Management Market—Global Opportunity Analysis and Industry Forecast (2024-2031)’. According to this latest publication from Meticulous Research®, the social media management market is expected to reach $109.4 billion by 2031, at a CAGR of 23.2% from 2024 to 2031.
The increasing need for customer engagement using social media, the growing need for integrated platforms for managing various social media accounts, the high demand for social media management solutions from businesses for lead generation, and the need for effective collaboration and coordination among teams are factors driving the growth of the social media management market. However, market growth is restrained by a lack of users’ trust in managing their social media accounts.
In addition, the increasing adoption of social media management solutions among SMEs and the increasing integration of social media tools provide considerable potential opportunities for market players. The market faces substantial challenges, including constantly changing social media algorithms and concerns related to data privacy and security.
Key Players:
The social media management market is characterized by a moderately competitive scenario due to the presence of many large- and small-sized global, regional, and local players. The key players operating in the social media management market are Adobe Inc. (U.S.), Qualtrics XM (U.S.), IBM Corporation (U.S.), HubSpot, Inc. (U.S.), Google LLC (U.S.), Oracle Corporation (U.S.), Buffer (U.S.), Zoho Corporation (India), Sprinklr, Inc. (U.S.), Sprout Social, Inc. (U.S.), Khoros, LLC (U.S.), Cision US Inc. (U.S.), Maventus Group Inc (U.S.) and Agorapulse SAS (France).
The social media management market is segmented by offering (solutions, services), application (customer experience management, sales & marketing management, team management & collaboration, social media monitoring & analytics, influencer marketing & management, risk management & fraud detection, account management, other applications), and end user (media & entertainment, travel & hospitality, education, FMCG, BFSI, electronics & semiconductors, pharma & healthcare, real estate, and other end users). This study also evaluates industry competitors and analyzes the regional and country-level markets.
By offering, the services segment is anticipated to hold the dominant position, with a share of over 59.0% of the social media management market in 2024. This segment's significant market share is attributed to the growing adoption of social media management services, which enable businesses to execute marketing and advertising campaigns efficiently at scale. These services offer streamlined task management, enhanced control over campaigns, and access to timely, actionable insights.
By application, the sales & marketing management segment is anticipated to hold the dominant position, with a share of over 34.0% of the social media management market in 2024. This segment's significant market share is primarily fueled by the increasing emphasis among social media users on effective marketing and advertising campaigns for lead generation. Additionally, there is a rising adoption of social media management solutions by businesses to achieve their marketing and branding objectives, generate leads, and foster relationships with existing customers.
By end user, the media & entertainment segment is anticipated to hold the dominant position, with a share of over 31.0% of the social media management market in 2024. This segment’s significant market share is largely driven by the cost-effective opportunities for the media and entertainment industry to advertise and promote content across various social media platforms. It facilitates real-time engagement and direct connections between fans and the sector, along with the rapid growth of content creators.
This research report analyzes major geographies and provides a comprehensive analysis of North America (U.S., Canada), Europe (Germany, U.K., France, Italy, Spain, Sweden, Denmark, and Rest of Europe), Asia-Pacific (China, India, Japan, Australia, South Korea, Singapore, and Rest of Asia-Pacific), Latin America (Mexico, Brazil, and Rest of Latin America), and the Middle East & Africa (UAE, Israel, and Rest of Middle East & Africa).
By geography, North America is anticipated to hold the dominant position, with a share of over 36.0% of the social media management market in 2024, followed by Asia-Pacific, Europe, Latin America, and the Middle East & Africa. The significant share of this regional market can be attributed to several factors, including the growing adoption of social media platforms by businesses, the rising demand for social media analytics, and the increasing necessity for management software that can efficiently handle multiple accounts and platforms.
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Key Questions Answered in the Report-
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