South East Asia Telehealth Market by Component [Hardware (Peripheral Devices, Monitor), Software (Cloud, On-premises), Services (Real-time, Remote Monitoring)], Application [Radiology, Cardiology, Psychiatry], End User [Provider, Patient] - Forecast to 2030

The South East Asia Telehealth Market is projected to reach $20.3 billion by 2030, at a CAGR of 18.6% from 2024 to 2030. Telehealth refers to the use of digital information and communication technologies, such as computers and mobile devices, to access and manage healthcare services remotely. Telehealth involves delivering healthcare, health education, and health information services through remote technologies. Telehealth has several benefits, including reduced unnecessary hospitalizations, medical treatment wait times, and significant financial savings. It allows patients and physicians to engage over great distances and provide care, counseling, reminders, education, intervention, monitoring, and remote admissions. Telehealth involves videoconferencing, transmission of still images, e-health, remote monitoring of vital signs, continuing medical education, and nurse call centers. Both primary and specialized care providers benefit from telehealth because it allows them to broaden their reach and treat patients everywhere there is an Internet connection.

The key factors driving the South East Asia telehealth market are the growing adoption of telehealth solutions, increasing investments in healthcare IT infrastructure, favorable government initiatives for telehealth services, the rising geriatric population, and the increasing prevalence of chronic diseases. However, limitations such as physical examinations, technical difficulties, regulatory barriers, security breaches of telehealth, and privacy & data security concerns are restraining the growth of this market. Furthermore, the implementation of telemedicine with several programs and broadband penetration for greater coverage of healthcare services is expected to offer immense growth opportunities for market expansion. In addition, the shortage of skilled telemedicine professionals and limited digital literacy among healthcare providers are the major challenges to the market’s growth.

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Rising Geriatric Population and the Increasing Prevalence of Chronic Diseases Drive the Growth of the South East Asia Telehealth Market

Telehealth has great potential in chronic care management, mental health services, and care delivery in home settings. These services are particularly important for the elderly population with physical and cognitive limitations. Virtual health technologies, including telehealth, are gaining traction and becoming increasingly important in fulfilling the needs of the elderly population. Connected health solutions such as remote patient monitoring and telehealth visits are becoming important in managing and delivering healthcare to the geriatric population with various chronic conditions. The population aged 65 and above is growing more rapidly than other age groups. In 2024, there were 55,934 people in the age group of 65 years and above in South East Asia, which is projected to increase to 128,695 by 2050. (Source: The United Nations ESCAP). This remarkable growth in the aging population is driven by the decline in fertility and improvements in longevity.

Aging is associated with progressive deterioration in the structure and function of organs. The elderly population is more prone to various chronic diseases. The prevalence of chronic diseases such as heart disease, cancer, hypertension, diabetes mellitus type 2, neurodegenerative disease, hyperlipidemia, and renal failure is high in South East Asia. In Singapore, nearly 32% of the population had hypertension, and around 37% of people had hyperlipidemia in 2022. (Source: International Trade Administration). Thus, the demand for telehealth solutions, including video consulting, remote monitoring, etc., is increasing amongst the elderly population in the region.  

Privacy & Data Security Concerns Restrain the Growth of the South East Asia Telehealth Market

Data privacy is the crucial factor of telemedicine and various issues can arise concerning the protection of patient data. Over the last few years, there have been major data breaches in South East Asian countries. For instance, in 2022 in Indonesia, a cybercriminal took a database of nearly 105 million citizens’ information including personal data such as identification numbers. Telemedicine involves the shortage of patient data and transmission over digital platforms, making it more susceptible to data breaches. Although most telehealth platforms are heavily encrypted and adhere to HIPAA standards and laws, no platform is completely secure from hackers or data breaches.

Concerns about telehealth systems' privacy and security are another roadblock to the widespread acceptance and use of telehealth. Both providers and patients should have confidence that information transmitted during telehealth sessions is kept private and secure. Unauthorized access to the functionality of supporting devices, technical vulnerabilities, hacking, or can compromise patient privacy and confidentiality. Further, implementing strong security measures like encryption and secure data storage systems is vital to prevent data breaches. However, certain countries in the South East Asia region do not have strong data protection laws. This makes patients hesitant to use telehealth solutions and acts as a restraining factor for the growth of the telehealth market.

Key Findings in the South East Asia Telehealth Market Study:

In 2024, the Services Segment is Expected to Account for the Largest Share of the Market

Among all the components, in 2024, the services segment is expected to account for the largest share of the market. The large share of this segment is attributed to the increasing utilization of telehealth services in remote or underserved areas, the shortage of physicians and specialists as app-based consultations are becoming more popular in the region, increasing remote patient monitoring for chronic diseases, and the growing adoption and awareness about telehealth services owing to the outbreak of the COVID-19 pandemic as many patients seeking out medical services more comfortable and convenient.

In 2024, the Psychiatry Segment is Expected to Account for the Largest Share of the Market

Among all the applications, in 2024, the psychiatry segment is expected to account for the largest share of the market. The large uptake of telehealth in the psychiatry segment can be attributed to the shortage of primary psychiatric care, the outbreak of the COVID-19 pandemic, the high prevalence of disorders related to anxiety, stress, and mental illnesses, increased mental health concerns, and a shortage of psychiatric primary care are some of the factors contributing to the largest share of the segment’s growth. Also, by 2030, there will be set up for two new psychiatric nursing homes and a psychiatric rehabilitation home in Singapore.

In 2024, the Healthcare Providers Segment is Expected to Account for the Largest Share of the Market

Among all the end users, in 2024, the healthcare providers segment is expected to account for the largest share of the market. The large share of this segment is attributed to factors such as the high demand for convenient healthcare, the dearth of medical professionals, advanced telehealth infrastructure in hospitals, and an increase in the focus and availability of provider-specific telehealth solutions.

Indonesia: Largest Share of the South East Asia Telehealth Market

In 2024, Indonesia is expected to account for the largest share of the South East Asia telehealth market. The largest share of this market is attributed to the rising penetration of teleconsultation services, increasing internet penetration among patients, and favorable initiatives by the Indonesian government. For instance, in February 2022, the Indonesian government expanded its free telemedicine services for COVID-19 patients outside the capital (Jakarta) of the country. The government is encouraging patients with no or mild symptoms, who make up 65% of hospitalized patients, to use telemedicine in order to help free up resources, even though less than a fifth of the total hospital beds allocated for COVID-19 patients have been occupied as of yet. Indonesia has reported a total of 4.5 million people with COVID-19 infection in 2022.

Key Players

The report includes a competitive landscape based on an extensive assessment of the key growth strategies adopted by major market players in the last three to four years. The key players profiled in the South East Asia telehealth market report are Doctor Anywhere Pte Ltd. (Singapore), Cerner Corporation (U.S.), Koninklijke Philips N.V. (Netherlands), Cisco Systems, Inc. (U.S.), Siemens Healthineers AG (Germany), F. Hoffmann-La Roche Ltd (Switzerland), Resideo Technologies Inc. (U.S.), MaNaDr Pte Ltd. (Singapore), Medtronic plc (Ireland), SATA CommHealth (Singapore), DoctorOnCall (Malaysia), Grab Holdings Inc. (Singapore), ClicknCare (Malaysia), and MyDoc Pte. Ltd. (Singapore).

Report Summary :

Scope of the Report:

South East Asia Telehealth Market, by Component

• Overview
• Services
  • Real-time (Synchronous)
  • Store-and-forward (Asynchronous)
  • Remote Patient Monitoring
• Hardware
  • Medical Peripheral Devices
    • Blood Glucose Monitors
    • Blood Pressure Monitors
    • Weighing Scales
    • Pulse Oximeters
    • Peak Flow Meters
    • ECG Monitors
    • Other Medical Peripheral Devices
  • Monitors
  • Telemedicine Kiosks
  • Telemedicine Carts
• Software
  • Web & Cloud-based Software
  • On-premise Software     

South East Asia Telehealth Market, by Application

• Psychiatry
• Radiology
• Cardiology
• Primary Care
• Dermatology
• Remote ICU
• Other Applications
  (Note: Other applications comprise nutrition, nursing, pharmacy, dentistry, audiology, neurology, rehabilitation, pathology, and surgery)

South East Asia Telehealth Market, by End User

• Healthcare Providers
• Patients
• Healthcare Payers
• Other End Users
  (Note: Other end users comprise government bodies and employer groups)

South East Asia Telehealth Market, by Country

• Indonesia
• Singapore
• Thailand
• Malaysia
• Vietnam
• Philippines
• Cambodia
• Rest of South East Asia

Key questions answered in the report: